Does this Runva winch include everything I need for installation?
Unless you're purchasing a specific part, or accessory, Runva winches come in packs ready for installation. This will typically include everything you require for a standard installation to get up and running (leads, bolts, control box, remotes, cable etc). This also includes setup instructions and manual.
Does the Runva warranty cover me for water damage?
Yes. The Runva warranty explicitly states: "Our warranty covers your winch against ingress of these elements under normal use. We do exclude the use of high pressure jets on the winch, please do not waterblast your winch.”
How do I know if the winch will fit my vehicle?
While Runva’s winches are built to global standards and should fit 99% of winch compatible bull bars on the market, there is always the chance yours may be one of the few that it won’t fit. Please check the specifications of the winch, and compare with your vehicle and bar to confirm it will fit. Most of the winches include a blueprint diagram with the winches measurements.
What does the IP67 rating of a winch mean?
The IP rating of a winch (or any item really) is a technical term that indicates how water resistant the winch is. Without going into great detail an IP67 rating means the item is waterproof up to 1m below the surface and entirely sealed from dust and dirt. An IP66 rating means it’s resistant to heavy showers or spraying and entirely sealed from dust and dirt. Due to the nature of a winch and the fact that it’s very purpose is to get dirty and most likely wet, always look for a high IP rating, generally IP66 and above is good.
What battery do I need to run my winch?
The minimum battery size to run a 4x4 electric winch from is a 650CCA. A poor power supply could prevent your winch from working and could also cause damage to the winch motor.
How often do I need to service my Runva winch?
We strongly recommend that you service your winch at least once a year especially if the winch is submerged quite often during use. Servicing your winch will help make it last for many years of trouble free use. If you are not able to service it yourself, any auto electrician or 4WD service agent will be able to do this.
If I need to how do I make a warranty claim?
The first step is to go through the Trouble Shoot Guide
as the problem may be non-warranty related and easily resolved.
If you are still having problems you can make a warranty claim by emailing a copy of your receipt along with the full fault description to email@example.com
. If you need any assistance with your warranty claim please reach out to us at 4x4 Down Under.